Benefits Specialist (Bilingual – Spanish) – Richmond, VA 23237
Our client, a large construction company located in Southside Richmond, has an immediate need for a Benefits Specialist. This position is responsible for handling the day-to-day administrative support for all group benefit programs (group health, dental, vision, short-term and long-term disability, life insurance, accident plan, legal plans, flexible spending plan, 401(k) plan and health savings account).
Coordinates group benefit programs by processing new hires, enrollments, terminations, changes, disability claims, accident and death claims, etc.; Supports employees in the enrollment of their benefits offerings and manages any changes to benefits and its communication; Serves as a primary contact for employees, vendors and third party administrators regarding benefit related questions and is the subject matter expert on benefit offerings; Coordinates annual open enrollment and communicates plan to educate employees on benefit programs and changes; Builds strong relationships with plan providers, ensuring the successful transmission/receipt of vendor interface files for services, premiums and plan administration; Handles all data files to vendors/carriers to include COBRA; Reconciles monthly billing, to include voluntary benefits; Provides the technical support, test system functionality and work with end users to provide system support and troubleshoot system problems
Bachelor’s degree in Human Resources, Business or related field and 3+ years of experience; or equivalent combination of education and experience (preferably in a construction environment); Bilingual ability to read, write and speak Spanish fluently; Demonstrated working knowledge of benefit laws and regulations, including ACA requirements, ERISA and Section 125 Cafeteria plans; Experience processing complex benefits invoices including reconciliations, validations and account coding; Proven ability to use computer software and applications, including Office365 applications (intermediate experience in Excel to include data manipulation, pivot tables etc.), to share, retrieve, research and present business information; Must be able to multi-task, work with minimal supervision, follow written and oral instructions, show attention to detail and demonstrate problem-solving skills; Must be able to pass post-offer pre-employment drug screen, and may be required to satisfactorily complete additional background checks as required (i.e. DMV, criminal history)
Logistics / Call Center Specialist – Richmond, VA 23235
A national transportation company is in need of a Logistics / Call Center Representative to work from 8:30 a.m. to 5 p.m., Monday through Friday. Three weeks of paid training will be held initially from 8:30 a.m. to 5 p.m., Monday through Friday. The regular schedule begins once training is complete. Assignment length is several months with the possibility of transitioning to permanent hire. Candidates must be able to pass a criminal background check and drug screen upon offer of employment.
Duties include but are not limited to: Track, trace and monitor shipments and update the status with complete notes. Process routine customer information in support of transportation, billing and/or collection efforts. Monitor the Web, fax, and voice mail for service provider updates. Perform miscellaneous job functions to assist with operations, sales efforts, contracts and billing.
Qualifications: Minimum of a high school diploma or equivalent required. 1-3 years of experience in the Logistics or Transportation industry preferred. Intermediate proficiency in Microsoft Office suite, internet, web-based and job specific software applications required. Candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
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