Logistics / Call Center Specialist – Richmond, VA 23235
A national transportation company is in need of a Logistics / Call Center Representative to work from 1:30 p.m. to 10 p.m., Monday through Friday. Three weeks of training will be held initially from 9 a.m. to 5:30 p.m., Monday through Friday. The regular schedule begins once training is complete. Assignment length is several months with the possibility of transitioning to permanent hire. Candidates must be able to pass a criminal background check and drug screen upon offer of employment.
Duties include but are not limited to: Track, trace and monitor shipments and update the status with complete notes. Process routine customer information in support of transportation, billing and/or collection efforts. Monitor the Web, fax, and voice mail for service provider updates. Perform miscellaneous job functions to assist with operations, sales efforts, contracts and billing.
Qualifications: Minimum of a high school diploma or equivalent required. 1-3 years of experience in the Logistics or Transportation industry preferred. Intermediate proficiency in Microsoft Office suite, internet, web-based and job specific software applications required. Candidates who receive a job offer will be required to successfully pass a drug screen and a background check.
Recruitment Supervisor – Richmond, VA 23230
A national transportation company is in need of a Recruitment Supervisor. This position will be responsible for recruitment and recruitment related projects and will be expected to work collaboratively, cross train and handle all responsibilities during vacations and other absences.
Duties include but are not limited to: Supervise recruitment team, to include assisting in hiring, training, employee counseling and terminations ensuring they are processed timely and according to guidelines. Monitor, train and coach employees on corporate and field recruiting processes. Maintain knowledge of local, state and federal employment laws and analyze government regulations and prevailing practices among similar organizations. Recommend implementation of best practices and improvement solutions to the manager and act on once approved. Act as the primary contact for sourcing temporary labor in collaboration with the recruiters based on business needs. Evaluate, compare and negotiate contracts with vendor job boards as directed by the Manager. Oversee and assist with vendor job boards and company website in collaboration with the Manager. Responsible for the creation, updates and employee adherence to department Standard Operating Procedures. Track, monitor and prepare reports on recruitment, advertising costs, temporary labor costs and other recruitment related process costs; prepare quarterly, annual and ad-hoc reports.
Qualifications: High School Diploma or equivalent with degree in HR, Business or Industrial Relations; or any combination of education and experience which would provide an equivalent background. Three years of supervisor experience required. HR experience in transportation or trucking environment preferred. Proficiency in computer systems and applications (Applicant Tracking System, Microsoft Office, Word, Excel, Power Point) required. Must pass a pre-employment drug screen, random drug and/or alcohol tests, and will be subject to a criminal history background check upon receiving a job offer.
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